Okay yesterday was a test, only a test! LOL!
Human resolve, ability to stay upbeat after hours of being on the phone, typing with one hand when the hands free stops working. Knowing I have a thousand things to do and still NOT get snarky while swimming in a lake of disappointment! If I make it, without losing my cool, I said to myself partway through yesterday. I am having a drink, maybe lots of drinks! LOL!
Its no secret to anyone who has tried to email me lately that I am having email problems and have been for weeks of “fixing”, if anything its getting worse not better! HOOT! Yahoo has me bouncing so high its ridiculous. The past 7 day bounce total is over 5000 emails. I reactivate and I immediately start bouncing again. After weeks of my ISP saying its fixed then saying it was my webhost and my webhost saying it was my ISP. I was starting to feel the darkness closing in!
Finally, I got a message from Kim B “ Hey my emails are bouncing back, what’s that about? “ Well she is a doll-face and sent the bouncing email notice from her ISP to my personal addie and I was in business. Now I could see it WAS my webhost bouncing it. PROOF! WHOO HOO! No more ISP/Webhost Pinball!
Call them and talked to a wonderful helper named Blake! Just what you want in a customer service guy! Deep sexy voice, talks slow, but not too slow. Asks you plenty of questions that apply and really tries to help…really. Most of the people who work for my webhost are like this. Very Helpful and concerned, not all of them, mind you, but hey that is why phones were invented to hang up and call back.
I listened to Blake talk for about an 2 hours and found out there are spam filters to protect my webhost that cannot be changed, customized, or bypassed by me even if I want to pay extra. This security blanket is thrown over by the SN of the SSUIT!! * hurk*
There is not enough money in the world to call off the Super Nerds in the Special Spam Unit of the IT dept. who’s special mission is to type new watch words in the spam bots so incoming emails can be “cleansed”!! I appreciate the diligence, yet I wonder why they are calling themselves an email provider with so little emails being allowed through.
My webhost now blocks 98% of all Yahoo Groups, Google Groups and AOL email, just for coming from those sources. Anything with a link is containing a “watch word” is blocked. And most everything coming in with an attachment is being blocked. Can we talk about overkill? So long story short, all morning on the phone and no solution. The solution is I need a new webhost.
Bunny is going to fix me up, aren’t you Bunny?!! LOL! Well she is but I am going to try to be a little less needy about it and wait until her Melanie (houseguest, DSO girl, from Australia) is done vacationing. Check out Bunny’s Blog to see more on Mel’s Visit. Mel is pretty amazing and she is taking all our weird American ways in stride! More on this later.
SO now it was time to call about the cooktop. I got this wonderful glass cooktop for Mother’s Day. My boys and Jack secretly bought it and installed it while I was working an election. It was the most exciting thing to come home too. Rose bushes and a new cooktop! Heaven!!
I was worried I would break it, because I am hard on things. I use them up. So Jack bought a special protection plan. The sales person told him it covered everything but intentional breakage…vandalism. Well I called them on Sunday, right after I cracked the sucker with a cast iron dutch oven. It slipped! What else can I say? I wasn’t even cooking on the cooktop, I was putting it in the oven, was going to rest it on the cook top to open the oven door, and its slipped. Bam! Fling!
I was told a service guy would come out and fix it Monday. Now it was Monday afternoon. So I call them back. They are not going to cover it because I broke it. Period. Hmmmm! Some protection plan! Its really just an extended warranty with a fancy name and warranties are just against manufacturer’s defects. So we the consumer have to prove the reason the dilly-wanger we bought, broke because it was made wrong. Good Luck! If we knew how these things worked well enough to know that, we wouldn’t need a protection plan!!
Well I know why mine broke and it did exactly what glass is supposed to do when you bang on it with a heavy dutch oven, filled with stew, and a heavy lid…it blew chunks of glass all over the kitchen, for the love of Pete! A rule of nature, not a defect. No butterfingers clause! LOL!
I am thinking about going back to cooking by fire! LOL!
Well I decide enough is enough. I called the store where we bought the thing and told the manager of the major appliances dept I didn’t want her to handle this. I want to talk to the sales person who spoke to my husband. Well. I got him and without calling his sister easy and his dog ugly. I told him exactly what I think he should do to make this right and he tried to tell me he didn’t know my husband, he never said an of the things my husband said he did, he even tried to tell me he is not the guy who sold the cooktop. Well transfer me to who did then, son because I am not going anywhere!
Its been a thing in our household lately about setting back and letting the world become a place of fast talkers and losers. Us usually being the losers because we don’t care for confrontation. And I still don’t care for confrontation by definition being a bunch of yelling and stomping of feet. What we are coming to though is more of a civil disobedience model. Confront with firmness. Be willing to let the sly talkers talk, but know your goal and stick to it. I wanted to get past the cowpies and for the person who told them to stand up and make this right. No excuses. Just make good on it. So no matter what was said I kept going back the same mantra, “What are you going to do to make this right?” Well after repeating this a number of times. It sunk in to Mr. Sales. I wasn’t going to blow a gasket, apologize and slink away. I wasn’t going to be convince to give up either.
So today I am taking in my broken stovetop and getting a new one. Because the sales person saw the light! Amen!
Winners get Double Coffee with Double Irish Creme Shots!!
SO I was on my 3rd celebratory Irish Creme and Coffee with my Jack when Bunny called to check in on a phone message I left for her about my webhost woes earlier in the day. She foolishly let me talk to Mel ( I am sure she had some misgivings handing over the phone) and I proceeded to, speed talk right over the top of her! Poor Mel! She is SO not ready for me on coffee and liquor! I hung up and said, what did I just do? My boys said, your didn’t take a breath, how do you talk like that and not breathe! They were slightly horrified! LOL!
Poor Mel!
Sorry Honey! First its giant tubs of margarine attack you at the Walmart…then a verbal hit and run!!
Welcome to America Girlie Poo!!
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Edited: October 27th, 2009
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